When a terminal is converted from onsite Nets Baxi to Nets Baxi Cloud / Nets Connect@Cloud, you must perform Reconciliation / End of Day (EOD) on the onsite setup before initiating any payment request on the cloud channel.This is required to close and settle any open onsite batch before the terminal starts processing transactions through Nets Baxi Cloud.Do not create a payment request with paymentChannelId = 13 until the onsite reconciliation / EOD has been completed successfully.
Complete Reconciliation / EOD on the existing onsite Nets Baxi setup first.
Confirm the onsite batch is closed successfully.
Configure the terminal for Nets Baxi Cloud / Nets Connect@Cloud.
Verify that the ECR indicator is GREEN on the terminal.
Start creating payment requests using paymentChannelId = 13 only after the above steps are completed.